88fc's Privacy Policy

1 Introduction

88fc is a safe and reliable online betting and casino platform for players in Bangladesh. We take our users' privacy seriously and are firmly committed to protecting their personal information.

This privacy policy describes in detail how 88fc collects your personal information, the purposes for which it is used, the circumstances under which it may be shared with third parties, and what rights you have over your own data.

By using our website or registering for our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact us.

This policy applies to all of 88fc's digital platforms, mobile sites, and related services.

2 What Information We Collect

88fc collects user information in various ways. The purpose of data collection is always to improve the quality of our services and to provide you with the best possible experience.

2.1 Information Provided at Registration

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Password (stored in encrypted form)

2.2 Transaction Information

To process your deposits and withdrawals, we record payment-related information including the transaction amount, time, method, and transaction ID. Complete payment card or account details are not stored on our servers.

2.3 Automatically Collected Information

When you visit our site, certain technical information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Referral URL and navigation patterns within the site
• Session duration and features used
• Data collected through cookies and similar technologies

2.4 Information from Communications

If you contact our support team via live chat or email, the content of that conversation may be stored for the purpose of improving service quality and resolving disputes.

3 Use of Information

88fc uses the information it collects only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service Improvement: To enhance platform functionality, game selection, and user experience.
• Customer Support: To effectively assist with your requests and complaints.
• Security & Fraud Prevention: To detect fraudulent activity and maintain platform security.
• Age Verification: To ensure that only users aged 21 and above are using the service.
• Responsible Gaming: To identify excessive gambling behaviour and provide timely support.
• Legal Compliance: To comply with applicable laws and regulations.

We never sell, rent, or commercially transfer your information to unauthorised third parties.

4 Cookie Policy

Cookies are small text files that our website stores on your device. They are used to improve your browsing experience and ensure the functionality of the site.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the basic operation of the site; without them, core services such as login and payments will not function.
• Performance Cookies: Help us analyse how users interact with the site, enabling us to improve our services.
• Functional Cookies: Remember your preferences and settings (such as language).
• Analytics Cookies: Used to understand traffic patterns; this data is aggregated and anonymised.

4.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some parts of our service from working correctly.

5 Sharing Information with Third Parties

88fc may share your personal information with third parties in the following limited circumstances:

5.1 Payment Service Providers

To process transactions, we share your payment information with payment gateway providers such as bKash, Nagad, Rocket, Upay, and associated banks (such as Dutch-Bangla Bank, BRAC Bank, and Sonali Bank). These providers are governed by their own privacy policies.

5.2 Technology & Service Partners

Technology partners that support the operation of our platform — such as game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, Ezugi), hosting services, and cybersecurity firms — may have access to limited data as needed for their operations. These partners are bound by strict confidentiality agreements.

5.3 Legal Obligations

We may disclose information where we have a legal obligation to do so, such as in response to a court order, legal process, or a legitimate request from a government authority.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. Should such an event occur, we will notify you in advance.

6 Data Security Measures

88fc has implemented industry-standard technical and administrative security measures to protect your information:

• SSL Encryption: All data transmissions are secured using SSL/TLS encryption technology.
• Data Encryption: Sensitive information stored on our servers (passwords, financial data) is kept in encrypted form.
• Firewall Protection: Our network is protected by advanced firewalls and intrusion detection systems.
• Access Controls: Only authorised personnel may access user information, and only within the limits required for their role.
• Regular Security Audits: Periodic security assessments are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available to strengthen account security.

While we are committed to maintaining the highest level of protection, no digital method is 100% secure. In the event of a known security breach, we will notify affected users as quickly as possible in accordance with applicable law.

7 Data Retention Period

88fc retains your information only for as long as it is necessary or legally required:

• Active Account Data: Retained for the duration that the account remains active.
• Closed Account Data: Even after an account is closed, information may be retained for a specified period for legal and regulatory reasons.
• Transaction Records: Financial transaction data may be retained for an extended period.
• Support Conversations: Retained for a defined period for dispute resolution and service improvement.

Once the retention period has ended, we securely delete or anonymise the data.

8 Your Data Rights

As a user of 88fc, you have the following rights over your personal information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide you with a summary of that information within a reasonable time.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some data may not be erasable due to legal obligations or active disputes.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted — for example, if you question the accuracy of the data.

8.5 Right to Complain

If you believe we are using your information inappropriately, you may contact us directly or file a complaint with the relevant authority.

To exercise any of the above rights, email us at [email protected] or contact us via live chat.

9 Protection of Minors

88fc strictly prohibits its services for anyone under the age of 21. Only users aged 21 and above are permitted to use this platform.

We follow an age verification process at registration. If a minor attempts to register, that account will be closed immediately and all associated data will be permanently deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10 Policy Changes

88fc reserves the right to revise or update this privacy policy from time to time. You will be informed of changes in the following ways:

• A notice of the changes will be prominently published on our website.
• For significant changes, you will be notified at your registered email address.
• The date of the most recent revision to the policy will be noted at the top of this page.

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. The 88fc support team is available 24 hours a day, 7 days a week, ready to assist in both Bengali and English.

We generally strive to respond appropriately to every privacy-related request. Our commitment to protecting your information is firm, and we are always here for you.