FAQ
Answers to all your questions
about 88fc
Accounts, deposits, KYC verification, live dealer games, and responsible gambling — detailed answers on everything, all on one page.
How to use this FAQ page
Whether you are new to 88fc or an experienced player, questions can come up at any time. This page contains the most important questions and clear answers arranged in five sections. Responsible gambling, account management, making deposits, identity verification, and live dealer games — each topic is available in its own section. Click on a question below to expand the full answer. If you cannot find your question, contact our support team directly.
Responsible Gambling
Yes, you can set daily, weekly, or monthly deposit limits for yourself. Once a limit is active, it is not possible to deposit beyond it. Reducing a limit takes effect immediately; a request to increase a limit may take some time to process so that the player can make a considered decision. For more information, contact us via live chat or email.
The cooling-off feature lets you temporarily suspend betting activity on your account for a set period — such as 24 hours, 7 days, or 30 days. You will not be able to log in during this time. Once the period ends, your account is automatically reactivated. This is an effective way to keep your gambling in check.
Watch out for some common signs: depositing beyond your budget, gambling more to recover losses, being unable to focus on daily tasks because of thoughts about gambling, or hiding your gambling from loved ones — these can all signal a problem. If you feel this way, take a break and seek professional help.
No. 88fc is for people aged 21 and above only. Age must be confirmed during registration, and a national identity card is required as proof of age during KYC verification. If an underage account is found, it is closed immediately and the balance is returned.
Visit the site's responsible gambling page directly for professional help. You can also seek advice from mental health organisations in Bangladesh. The 88fc support team is available 24/7 via live chat and at [email protected] — they will point you toward the right resources.
Member Account
Yes, you can log in from any device using your registered phone number or email and password. When logging in from a new device, a verification code may be sent for security purposes. If the code is delayed, check your spam folder or contact live chat.
Use the "Forgot password?" option on the login page. Enter your registered email or phone number and a password reset link or code will be sent. If you do not receive the code, wait a few minutes and check your spam folder. If the problem persists, write to [email protected] or get help via live chat.
You need to contact the support team to change the core details registered on your account. Note that your name must match the name on your mobile banking or bank account, as this is required for the withdrawal process. If identity verification has already been completed, change requests are approved more quickly.
To register you need an active Bangladeshi mobile number or email address, a strong password, and your full name. You must be at least 21 years old. A national identity card or passport may be required later for KYC verification. The registration process is quick and can be completed entirely in Bengali.
No. Each player is allowed only one account. If multiple accounts are found, all of them are suspended and bonuses may be cancelled. If you cannot access a previous account, contact support rather than opening a new one — they will help you recover it.
How to Deposit
In most cases deposits are reflected instantly or within a few minutes. If there is a delay, wait 10–15 minutes and refresh the page. If it still does not appear, contact live chat or [email protected] with a screenshot or reference number of the transaction — the team will resolve it quickly.
Deposit methods at 88fc are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, Islami Bank). The minimum deposit amount for each method is ৳100. There is no maximum deposit limit — however, for bank transfers the bank's own daily limits apply.
Go to the cashier page, select bKash, and send the amount to the 88fc payment number shown. You will need to enter the bKash app reference or transaction ID on the site when making the transfer. Make sure the name on your bKash account matches the name on your 88fc account — a mismatch may cause verification issues.
The main process is the same: go to the cashier page, select Nagad, send to the designated payment number, and enter the transaction ID on the site. You can send from either a personal Nagad account or an agent point. Minimum is ৳100. Before entering your PIN in the Nagad app, confirm the recipient's number is correct.
The minimum withdrawal amount is ৳800. Once verification is complete, the money generally reaches your mobile banking or bank account within 10 to 45 minutes. Bank transfers may have additional processing time on the bank's side.
Identity Verification (KYC)
A national identity card (NID), a valid passport, or a driving licence are accepted. Clear photos or scans of both sides of the document must be uploaded. All details must be legible in the images; blurry or cropped photos will not be accepted. An NID is the most effective document for proving age.
Yes. All uploaded documents are stored securely via SSL encryption. This information is used solely for verification purposes and is not sold or shared with any third party. Full details are set out in the privacy policy page.
KYC verification is essential for player protection. It ensures that withdrawal funds reach the genuine account holder, prevents access by underage individuals, and keeps the account free from fraudulent activity. Large withdrawals cannot be processed without completed verification.
For withdrawals, the name on your 88fc account must exactly match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names differ, the payment may be held. In that case, notify the support team — they will help resolve the issue.
In most cases KYC is requested before the first large withdrawal or when suspicious activity is detected on an account. However, verification can be requested at any time for security reasons. Completing the process in advance means there will be no delays when you withdraw.
Live Dealer Games
Teen Patti is a popular three-card game where both the player and the dealer receive three cards and the higher-value hand wins. Andar Bahar is simpler — a joker card is revealed and you bet on whether the next matching card will appear on the Andar (inside) or Bahar (outside) side. Both can be played in real time with a live dealer.
In a live dealer game, a real person deals from a professional studio via live video stream. Cards are actually dealt or the roulette wheel is physically spun. Regular slots or table games are software-based and have no dealer. In live games, card results or wheel numbers are real — not computer generated.
Live dealer tables offer a range of limit options to suit both new and experienced players. Some tables allow you to start with lower limits, while high-limit tables are also available for experienced players. Check the individual table information in the live lobby for specific limits.
Yes, the 88fc live casino is fully optimised for mobile browsers. For the best experience, use a stable Wi-Fi or 4G/5G connection — live video streaming uses data. There is no need to download a separate app; just log in directly from your mobile browser.
Roulette has a spinning wheel and a small ball. The wheel has numbered slots from 0 to 36. You can bet on a specific number, the colour of a number (red or black), odd or even, or a group of numbers. The slot where the ball lands is the winner. Betting directly on a number has a lower chance of winning but a higher payout; betting on colour is comparatively safer.
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